What is the Bybit Card?

Bybit Card is a Mastercard debit card that allows easy and secure access to your funds wherever and whenever making it the ultimate companion on your crypto journey.

 

With a reliable and convenient way to off-ramp your crypto and spend on the go, Bybit Card helps you to maximize and fully integrate crypto into your daily life. You can use your earnings from Bybit's full suite of trading products and pay for your purchases instantly.

 

You can also unlock a world of exclusive benefits with the Bybit Card Loyalty Rewards Program—including rewards from partners, such as unique offers and special experiences. For more information, please visit here.

 

 

 

Who can apply for the Bybit Card (AIFC)?

You will need to be able to provide the following documents during Bybit Card (AIFC) application:

1. Identity Verification: Proof of Identity such as national ID and passport.

2. Residential Address and/or Address Verification: Proof of Address from AIFC-eligible countries, such as proof of identity containing your full name and full residential address, and utility bills.

 

Bybit reserves the final decision to decline any applications upon internal evaluation of risk at Bybit’s discretion. For more information on Bybit Card application guide, please refer here.

 

 

 

What should I do if I receive an email requesting document submission?

If you receive an email asking for more information, please click Submit. You will be redirected to a page where you can submit the requested documents.

 

 

 

Notes:

• The list of requested documents may vary between individuals. You may click Sample Definitions under the document description to find out more about the requirements.

• We only support PNG, PDF, JPG, and JPEG files that are no larger than 10 MB. 

• We can only accept a maximum of five (5) documents per request.

 

After you have submitted the requested documents, the relevant team will review your case within seven (7) working days. You will receive the outcome through your registered email.

 

 

 

How can I cancel my Bybit Card Application?

Please refer to the following instructions based on the status of your application:

 

a) If you haven’t submitted your application:

If you are still in the process of applying for the card and haven't submitted it yet, you can click on More Actions and select Discard My Application to cancel it.

 

 

On the app, tap on the three dots icon and select Discard My Application.

 

 

b) If your application is pending for review:

You can cancel your Bybit Card application by submitting a request here to seek assistance from our Customer Support team.

 

c) If your application is approved: 

To cancel your application after submission, please go to the Card Management page to terminate it. For guidance, you may refer to this article.

 

 

 

What is the maximum number of active Bybit Cards that I can apply for?

You can only hold one active virtual Bybit Card and one active physical Bybit Card at a time. You may apply again after you terminate the card.

 

 

 

Is there a limit on how many times I can reapply for virtual card approval?

You can reapply for a virtual card up to 3 times a day or 16 times in a month.

 

 

 

Can Bybit Card be added to digital wallets like Apple Pay, Google Pay or Samsung Pay?

Google Pay is now supported for all AIFC cards. The AIFC Bybit Card can also be linked to Samsung Pay, but only through the Samsung Pay app. Please note that Apple Pay is not supported at the moment.

 

 

 

Which currencies does Bybit Card (AIFC) support?

The currencies for Bybit Card are composed of one fiat currency and multiple crypto assets.

• Supported fiat currency: USD

• Supported cryptos: BTC, ETH, XRP, USDT, USDC, and TON

 

 

 

I have multiple supported cryptocurrencies in my Funding Account, which crypto will be utilized for my Bybit Card transactions, and in what order?

You can select up to 6 types of payment crypto for your Bybit Card transactions and the default payment priority is USDT > USDC > TON > BTC > ETH > XRP. However, you can manage your spending currencies, including adding, removing, or changing the order on the Card Dashboard page. 

 

Click Pay With and you see a pop-up. a) Manage the order by dragging it up and down or b) add and remove the coins from the list. Once complete, you can make a purchase using your Bybit Card, the system will follow your customized payment priority.

 

 

 

 

 

I have completed my Identity Verification, why am I required to verify again during the Bybit Card application?

Bybit Card has more stringent requirements for Identity Verification. Hence, you may be required to update your Identity Verification even though you have already completed your Bybit account’s Identity Verification previously.

 

 

For more information on the Bybit Card (AIFC) application guide, please refer here.

 

 

 

What are the fees associated with Bybit Card?

Please refer to Fees and Limits.

 

 

 

How to activate your Bybit Card?

Once your application is approved, you can start using your Bybit Card (AIFC) right away — no additional activation required.

 

 

 

Can I change my phone number in the Bybit Card settings?

Yes, the number added in the Bybit Card can be changed and will be utilized for Bybit Card transactions. Please note that it operates independently from your Bybit account.

 

If you would like to change the mobile number associated with your Bybit account, please refer to this guide.

 

 

 

How to activate my Bybit Card for overseas transactions? 

There is no need to activate your Bybit Card for overseas transactions separately.

 

 

 

Can I apply for a physical Bybit Card (AIFC)?

Yes. However, you must first obtain a virtual Bybit card before you can apply for a physical card. For more information on Bybit Card applications, please refer to this article.

Note: The Physical Card will be rolled out to users in phases. If you are not eligible now, please join the waitlist.

 

 

 

I have a virtual card. Why am I seeing a “Country/Region is not supported” pop-up message when applying for the Physical Card?

The Physical Card will be released to users in phases. If you are not eligible at this time, please join the waitlist.

 

 

 

 

What do the following delivery statuses mean?

 

 

 

 

Can I appeal if my Bybit Card application is rejected?

Yes. Please submit your application appeal request here. However, Bybit reserves the final decision to decline any applications upon internal evaluation of risk at Bybit’s discretion.

 

 

 

How to deposit funds to my Bybit Card?

Bybit Card does not have its own wallet balance. It derives funds from your Funding account.

 

You can deposit funds to your Funding Account by purchasing fiat or crypto using our Buy Crypto function. You can also deposit crypto from other platforms/wallets. A guide on how to buy crypto can be found here.

 

 

 

How to use my Bybit Card?

You can use your Bybit Card at any merchant that accepts Mastercard. Please note that the Bybit Card is a debit card. Therefore, you will not be able to use it for credit card transactions. Illegal use in connection with your Bybit Card is prohibited and may result in termination.

 

To learn more about how to make payments with your Bybit Card, please click here.

 

 

 

How many Bybit Cards can I hold at one time?

You can only hold one active Virtual Card at a time. You may apply again after you terminate the card.

 

 

 

How long is the Bybit Card valid?

Bybit Card is valid for 3 years. The Virtual Card will be automatically renewed after expiration.

 

 

 

How to upgrade my Bybit Card tier?

Bybit Card tier follows your Bybit account's VIP level. For more information on the Bybit Card benefits of different VIP levels, please refer here.

 

 

 

Can I adjust my Bybit Card spending limits?

No. For more information, please refer to Fees and Limits.

 

 

 

Will there be a monthly Bybit Card statement?

No, there will not be any Bybit Card monthly statements provided.

 

 

 

Will my Bybit Card be temporarily suspended if my Bybit account is suspended?

Your Bybit Card will not be suspended. However, your Bybit Card transactions will fail if your Bybit account is suspended.

 

 

 

What should I do if my Bybit Card is lost or stolen?

Please report your Bybit Card as Lost/Stolen immediately. To learn more about how to process, please refer to Security and Verification.

 

 

 

Can I still edit my shipping address for my physical Bybit Card while my address change is being reviewed?

Yes, you can change the shipping address during review without an additional card issuance fee. By doing so, the previous pending review will be canceled.

Can I change the shipping address for my physical Bybit Card after application submission?

Yes, you can change your shipping address by clicking the Incorrect Address? button on the Card Dashboard. Please note that an issuance fee will be charged for changing your address after applying for the card.

 

 

 

 

How long does it take to get my physical Bybit Card?

The Bybit Card team will arrange to deliver your physical Bybit Card to your address as soon as possible. Please wait patiently for it to be delivered as there might be a delay due to high demand. It typically takes up to 7-10 business days for the card to be delivered according to your countries and postal region. Please refer to the official DHL logistics service website to check the estimated delivery times.

When should I activate my physical Bybit Card?

You can activate your physical Bybit Card upon receiving it. To learn more about how to activate your physical card, please refer to this article.

Is there a deadline to activate my physical Bybit Card?

There is no deadline for activating your physical Bybit Card. 

I have previously terminated my physical Bybit Card. Can I re-order it?

You can re-order a new physical Bybit Card if you have previously terminated it. You may refer to the steps here.

Can I make contactless payments with my physical Bybit Card?

You can make contactless payments with your physical Bybit Card at retail merchants with contactless-enabled point-of-sales (POS) terminals.

How can I withdraw cash from an ATM with my Bybit Card?

Unfortunately, you cannot withdraw cash with your physical Bybit Card at the moment.

How do I order a replacement for my physical Bybit Card?

If your physical Bybit Card is damaged/not working, or you have reported the loss of your physical Bybit Card, you can order a replacement for your Bybit Card by following the steps here.